Artificial intelligence has become one of the most frequently discussed topics in business in recent years. Alongside it, a new term has appeared: AI Virtual Staff. It sounds futuristic — as if companies were starting to replace employees with algorithms. The reality, however, is far more practical, less dramatic, and above all more useful.
The goal of this article is to set realistic expectations. To explain what AI Virtual Staff really means, how it works in practice, and where its limits are.